Ticketing blunder: Spicejet slapped with Rs 30,000 penalty over rerouting error; senior citizen compensated for ‘mental harassment’ – Times of India
A consumer commission in Mumbai has ordered budget airline SpiceJet to pay Rs 25,000 as compensation and Rs 5,000 towards litigation costs to a senior citizen who suffered mental agony and financial loss after being issued an incorrect ticket during a rerouted journey in December 2020, reported news agency PTI.The District Consumer Disputes Redressal Commission,…