SBI banks on 13.5k new hires to improve customer service – Times of India
MUMBAI: SBI has hired 13,455 junior associates as part of its plan to enhance customer service at branches. The clerical-level hiring is part of a broader intake of 18,000 employees, which includes 3,000 officers.SBI chairman C S Setty, in a letter to shareholders, said the bank is sharpening its focus on customer experience and is…