NEW DELHI: The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs 10 lakh on ride-hailing platform Rapido for disseminating misleading advertisements and engaging in unfair trade practices, reports Dipak Dash. The action was taken suo motu following investigation into the company’s advertisement claim: “Guaranteed Auto. Auto in 5 mins or get Rs…
NEW DELHI: The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs 10 lakh on ride-hailing platform Rapido for disseminating misleading advertisements and engaging in unfair trade practices. The action was taken suo motu by the authority following investigation into the company’s advertisement claim: “Guaranteed Auto. Auto in 5 mins or get Rs…
The Central Consumer Protection Authority (CCPA) has issued advisory to all e-commerce platforms to take necessary steps to ensure that their platforms do not engage in deceptive and unfair trade practice which are in the nature of Dark Patterns.All e-commerce platforms have been advised to conduct self-audits to identify dark patterns, within 3 months of…
The consumer protection regulator CCPA has launched an investigation into ride-sharing services Ola Cabs and Rapido regarding potential unfair trade practices involving ‘advance tipping’. This follows CCPA’s notice to Uber on Wednesday regarding allegations of pressuring customers to provide tips before service completion.Union consumer affairs minister Pralhad Joshi announced on X on Thursday: “CCPA is…
NEW DELHI: Country’s apex consumer rights watchdog, CCPA has issued notice to ride-hailing platform Uber for seeking “advance tip” from passengers for getting faster service. The Central Consumer Protection Authority (CCPA) issued the notice following an instruction from consumer affairs minister Pralhad Joshi. In a post on X, Joshi said, “The practice of ‘Advance Tip’…